find your perfect fit with free exchanges

Returns

RETURNS ARE JUST A
FINGER SNAP AWAY

Aww, snapp! 

Sorry to hear that your new lingerie is not a fulfilling your dreams!

 


But as long as your bra/s are unworn and unwashed, and in re-sellable condition, we can magically flip them back with an exchange or a return.

 

A wise fairy always said; a good fit is largely dependent on having the right size and style that is appropriate for your proportions.

Think of it like jeans, boyfriend jeans aren’t great for everyone, some prefer skinny jeans or boot cut jeans. 

 

We would be happy to review your style and size selection and help recommend something that would offer you a better fit or the right functionality.  Our collection offers bras that make every mama happy; high support, soft/silky/light support, underwire, wirefree, lightly padded, etc. 

 

For help with finding your unicorn bra, simply let us know a little info:

• your pre pregnancy bra size

• your current bra size (most comfortable, non padded) and your measurements (band and bust in inches)

• are you expecting or already delivered and if so, how long ago

 

Based on this information, we can guide you towards the bra of your fairytale dreams.

 

TO START A RETURN OR EXCHANGE, ENTER THE INFO BELOW

POLICY DETAILS

RETURNS

You may return a re-sellable item within 30 days of your order date for a full refund or exchange, minus any shipping costs.

 

Please take the following precautions to ensure that we can accept your item/s back:
Upon receipt, try on your lingerie after a shower. Items soiled with deodorant, perfume, cigarette smoke or breast milk cannot be accepted.

 

Do not remove or dispose of any of the labels or packaging until you are sure that the size and fit are to your liking and you intend to keep the item.

 

Any items returned must be in clean, unworn, unnwashed and unused condition with tags attached. Garments that do not meet this requirement will either be return to sender or disposed.

 

We can only accept returns or exchanges on products purchased directly on our site, with a valid invoice number.  Items purchased elsewhere must be taken to that retailer.

 

Your item comes with specific care instructions and we cannot be responsible for garments damaged due to improper care and handling.

 

Our Returns portal allows you to purchase a return shipping label (charge will be displayed, based on your specific return).  You may also utilize any other shipper of choice, but please make sure to keep the tracking number until you receive confirmation that we have received the item.  Also be sure to include your order details (name, order# and contact info).

 

Refunds will be issued within 1-3 business days of receipt to the original method of payment.  It may take up to a week for the refund to post on your end.

 

EXCHANGES (WITH FREE RETURN LABEL)

To qualify for an exchange, the item/s must meet the same requirements listed above (clean, unworn, unwashed and re-sellable).

 

To initiate an exchange, simply select STORE CREDIT in the return portal and use the store credit to purchase the new item.  Store credit can be utilized towards any item on our site, combined with gift code or discount code and does not expire.

 

Exchanges qualify for FREE return shipping.  Simply follow the instructions in the returns portal and downloand/print your label.

 

INTERNATIONAL CUSTOMERS

At this time, exchanges are available for domestic orders only.  We encourage you to confirm sizing before placing an international order.

International customers are responsible for return shipping charges must retain their valid tracking number to confirm delivery.